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ICT Helpdesk Specialist - First-Line Support & Admin
Job in
Lerwick, Shetland Islands, ZE1, Scotland, UK
Listed on 2026-08-30
Listing for:
Living & Working in Shetland
Full Time
position Listed on 2026-08-30
Job specializations:
-
IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
HelpDesk/Support
Job Description & How to Apply Below
Shetland Islands Council in Lerwick is seeking an ICT Assistant to provide first line user support and customer service for SIC, joining a team to maintain ICT services.
The role covers ITIL v3 guided support of equipment and services, along with financial and administrative tasks for the ICT Unit. This is a visible, customer-facing position with opportunities for flexible working and relocation support not applicable.
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