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Tesco Colleague Nights

Job in Lerwick, Shetland Islands, ZE1, Scotland, UK
Listing for: Tesco Retail
Part Time position
Listed on 2026-05-21
Job specializations:
  • Retail
    Retail Associate/ Customer Service, Customer Service Rep, Retail Support, Retail Sales
Salary/Wage Range or Industry Benchmark: 13.28 - 14.55 GBP Hourly GBP 13.28 14.55 HOUR
Job Description & How to Apply Below

Job Overview

Availability Window: Days from time to time – Mon 22:00:00‑06:00:00, Tue 22:00:00‑06:00:00, Wed 22:00:00‑06:00:00.

Pay and

Hours:

£13.28 per hour (starting rate). Stores within the M25 pay £14.55 per hour. A night premium of £2.35 per hour applies for hours worked between midnight and 6 am. Additional payments may apply depending on location.

The role offers a minimum guarantee of 16 hours per week. If you prefer fewer hours (minimum 12), we will consider your application.

Shifts will be scheduled within the advertised availability windows. You will receive three‑week notice of your exact shifts.

Responsibilities
  • Help to serve shoppers better every day.
  • Meet great people, learn new things, and be part of a diverse team where everyone is welcome.
  • Provide stability or flexibility to suit your lifestyle and support career progress.
  • Knowing your customers and serving them with passion and pride; giving great natural service.
  • Passionate and knowledgeable about the products and services within the store.
  • Work across the store in service, picking and replenishment areas where required.
  • Apply the training you have received to work safely, effectively, and serve customers brilliantly.
  • Make decisions that are right for customers, delivering routines in store that meet their needs at the right time.
  • Take part in seasonal, community and charity events to create a great inclusive atmosphere.
  • Be knowledgeable about the store’s performance, understand the part you play, and help drive service and sales, reduce waste and shrink, and deliver profit.
  • Handle products with care to maintain quality and ensure they reach customers in the best condition.
  • Live the values, make everyone feel welcome, and always follow policies.
  • Accept deliveries into the store when required.
  • Greeting customers with a smile and serving them with pride.
  • Build rapport with customers so they leave experiencing a great shopping trip.
  • Take the initiative and make decisions that are right for customers.
  • Work well within a team and communicate openly with others.
  • Build relationships with colleagues to create team spirit, have fun, and celebrate success.
  • Be on time, well presented, and ready to be a brand ambassador.
Qualifications & Requirements

Applicants must be over 18 years of age. For roles requiring work before 6:15 am, after 9:45 pm, or in specific areas such as the warehouse, beer, wine, spirit, counters, bakery, and driving, the applicant must be over 18. School leaver age requirements apply where relevant.

  • Experience or passion for delivering great customer service.
  • Strong communication and team‑working skills.
  • Ability to build rapport and make customers feel welcome.
  • Initiative and judgment to make customer‑centric decisions.
  • Knowledge of store processes and a willingness to uphold safety and service standards.
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