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Resident Recovery & Customer Care Officer

Job in Letchworth, Hertfordshire, SG6, England, UK
Listing for: Paradigm Housing
Full Time position
Listed on 2026-01-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support
Job Description & How to Apply Below
Position: Resident Income Recovery & Customer Care Officer
A housing organisation in the United Kingdom is seeking a Neighbourhood Officer to manage and recover recharge arrears owed by tenants and former tenants. This role involves engaging with customers, providing support to minimise debt, and coordinating legal actions when necessary. The ideal candidate will have experience in income recovery and strong communication skills. A commitment to customer service and understanding of tenancy agreements is essential for success in this role.
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