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Hybrid Customer Hub Advisor: Shape Housing

Job in Letchworth, Hertfordshire, SG6, England, UK
Listing for: Paradigm Housing Group
Full Time position
Listed on 2026-10-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Client Relationship Management
Salary/Wage Range or Industry Benchmark: 30786 GBP Yearly GBP 30786.00 YEAR
Job Description & How to Apply Below

Paradigm Housing Group is hiring a Customer Hub Advisor in Letchworth Garden City. The role is hybrid, with 2 days in the office and 3 from home. It offers a 12-month fixed-term contract and full-time hours (37 per week).

The salary is £30,786 plus excellent benefits and the team focuses on delivering high-quality customer service and housing support. The role involves handling enquiries via phone, email and live chat, processing payments, repairs, tenancies and safeguarding concerns, and

Step into the Hybrid Customer Hub Advisor:
Shape Trusted Housing role at Paradigm Housing Group in Letchworth, England, United Kingdom and grow with us.

The advertised compensation is 30.000 - 32.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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