Application Engineer Manager

Job Details Level: Management

Job Location:

United Kingdom - Letchworth - LETCHWORTH, Hertfordshire SG6 2TS

Position Type:
Full Time
Education Level: 4 Year Degree

Travel Percentage :
Up to 25%

Job Shift: Day
Job Category:
Engineering

• Lead, mentor, and develop a team of Application Engineers, fostering a culture of accountability, collaboration, and continuous learning.
• Manage the day-to-day activities, scheduling, and resource planning of the Application Engineering team to support project delivery across the APAC region.
• Partner with Project Management, Design, and Operations teams to ensure customer requirements are understood and successfully delivered.
• Review customer requirements, contracts, and technical standards to ensure projects are delivered on time and in accordance with client expectations.
• Provide technical oversight for system engineering, application configuration, testing, commissioning, and system optimization.
• Support estimating activities by reviewing project requirements and providing application engineering estimates.
• Develop system architectures, server configurations, databases, applications, and services that meet customer specifications and industry best practices.
• Oversee system testing, commissioning, backups, maintenance, and performance optimization to ensure reliable system operation.
• Review Requests for Proposal (RFPs), Requests for Information (RFIs), and Requests for Quotation (RFQs), providing technical input to support successful project execution.
• Collaborate with cross-functional teams to develop Statements of Work and review project plans to identify risks and recommend improvements.
• Promote continuous improvement by identifying opportunities to enhance engineering processes, quality, productivity, and customer satisfaction.
• Ensure compliance with company Health & Safety policies and maintain a safe working environment for employees and customers.
• Support customer meetings, technical presentations, troubleshooting, and post-implementation support as required.

• Bachelor's degree in computer science, Engineering, Information Technology, or a related field, or equivalent industry experience.
• Minimum of five years of experience managing technical teams with direct people leadership responsibilities.
• Strong background in integrated security systems, application engineering, or systems integration.
• Experience leading engineering teams responsible for enterprise-level technical projects.
• Strong understanding of server operating systems, databases, networking, and application configuration.
• Excellent project planning, resource management, and organizational skills.
• Strong analytical and problem-solving abilities with a focus on delivering practical solutions.
• Excellent communication and interpersonal skills with the ability to build strong relationships with customers and internal stakeholders.
• Demonstrated ability to coach, mentor, and develop technical professionals.
• Comfortable working in a fast-paced, multicultural, and global environment.

• Lead workforce planning, recruitment, onboarding, and succession planning for the Application Engineering team.
• Conduct regular one-on-one meetings, performance reviews, and coaching conversations to support employee development.
• Approve timesheets, expense reports, and paid time off requests.
• Identify training and development opportunities to enhance both technical and leadership capabilities.
• Partner with global Professional Services leaders to promote technical consistency and best practices across regions.
• Collaborate with Service and Installation leadership to develop career pathways into the Application Engineering organization.
• Support business planning by monitoring team capacity, utilization, and future hiring needs.
• Foster a culture of continuous improvement, innovation, collaboration, and operational excellence.

At Northland Controls, you'll join a global team delivering innovative security solutions for some of the world's most recognized organizations. We believe in empowering our leaders to develop high-performing teams, drive innovation, and make a meaningful impact on our business and our customers.

Northland is a world-class global security integrator with offices in the United States, United Kingdom, Singapore, China and India. We specialize in design, build, integration, and management of high-end Lenel, Software House, S2 global enterprise security…