Adult Bladder & Bowel Care Service Assistant

Adult Bladder & Bowel Care Service Assistant

• To assess the effect of bladder and/or bowel dysfunction on the individual as well as carers/relatives within the designated remit of the Band 3 grade under the direction of a designated nurse
• To assess the needs for appropriate continence products (e.g. Continence pads; urinary sheaths) including instruction on fitting and use of the products.
• To provide basic advice on lifestyle changes which can have a positive effect of bladder and bowel function.
• To work with care staff in residential homes to enable them to provide excellence in continence care.
• To involve patients, carers and relatives in the planning of bladder and bowel care programmes and encourage self-management where appropriate.
• To be able to communicate with a wide range of patients, carers and relatives on sensitive issues relating to bladder and bowel function in a calm and respectful manner and deal with potentially distressed and occasionally angry patients, relatives and carers in a professional and sympathetic way.
• To work under the direction of the service coordinator regarding the Home Delivery Service for continence products and be able to deputise for some specific service coordinator functions.
• To act as a Delivery Service Helpdesk for the Bladder & Bowel Care Service, giving support and assistance to a range of healthcare professionals and service users and their carers and/or relatives.
• To access patient data using the IT system for the home delivery of continence products when dealing with patient queries.
• To develop and utilise IT skills (word, e-mail, PowerPoint, internet) to improve communication and disseminate best practice.
• To understand the budgetary constraints of the home delivery service for continence products.