Administrative Support III

Overview

The Administrative Support III - Records Management supports Health Information/Records Management activities, maintaining the integrity of patient health records through verification, validation, identifying missing reports on charts, filing, retrieving, and sorting confidential patient information as required. The role provides front‑line reception, answers the telephone, and responds to patient information requests in accordance with Access and Disclosure and organizational policies.

• Perform specialized administrative tasks to support complex procedures, practices, and initiatives within the department.
• Verify and validate patient information, identify missing reports on charts, file, retrieve, and sort confidential patient information.
• Serve as front line reception for the HIM department, respond to telephone inquiries, and assist staff, physicians, and public members seeking services.
• Maintain data integrity and ensure compliance with Health Information/Records Management policies.

• Completion of Grade 12 or equivalent.
• Proper telephone etiquette, interpersonal, and communication skills to deal with inquiries from staff, physicians, and the public.
• English language skills in reading, writing, and oral communication.
• Team player with demonstrated ability to work within a team environment and adapt to change.
• Must be physically able to perform duties involving standing, sitting, bending, lifting, reaching, and stretching for extended periods.
• Availability to work all required shifts.
• Proficiency in medical terminology, keyboard and numerical keypad usage, and Microsoft Word, Excel, and Outlook.

• Graduate of a Unit Clerk or Medical Office Assistant course.
• Previous hospital experience in an office environment.

Primary

Location:

Chinook Regional Hospital.

Salary: $25.72 – $31.25 per hour.