Administrative Coordinator

Description

Position Summary:

The Administrative Coordinator provides administrative and operational support to the Customer & Business Solutions team. This role is responsible for maintaining accurate records, processing documentation, supporting customer and business activities, and coordinating communication between internal and external stakeholders. The position plays a key role in ensuring efficient workflows, accurate reporting, and excellent customer service while supporting domestic and international business operations.

• Maintain and update records, databases, and ERP systems with a high degree of accuracy.
• Process customer orders, invoices, and related documentation.
• Support accounts payable and receivable activities, including invoice processing and payment reconciliation.
• Coordinate and organize customer, supplier, and business documentation.
• Prepare reports, track key information, and support operational decision-making.
• Respond to inquiries and provide administrative support to internal teams and external stakeholders.
• Assist with scheduling, communications, meeting coordination, and special projects.
• Identify opportunities to improve administrative processes and efficiency.

• Experience in administrative support, office administration, customer service, or business operations.
• Strong proficiency with Microsoft Office and ERP systems.
• Excellent organizational, communication, and multitasking skills.
• Experience supporting export or international business activities is considered an asset.

• Detail-oriented and highly organized.
• Professional, dependable, and able to maintain confidentiality.
• Strong interpersonal and customer service skills.
• Self-motivated and able to work independently and collaboratively.
• Adaptable, proactive, and committed to continuous improvement.