Temp Cemetery Sales, Customer Services Representative

Posted Thursday, March 5, 2026 at 9:00 AM | Expires Monday, March 16, 2026 at 7:59 AM

Rocky View County is committed to providing our employees a respectful and stable work environment, work/life balance, and opportunities for professional learning and personal growth. We seek individuals who thrive on challenge and will contribute their positive energy, innovation, and service mindset to making a difference and contributing meaningfully to the vibrant community of 45,000 people who call Rocky View County home.

As the first point of contact, this role is responsible for representing the County in a professional and caring manner. This position provides a variety of support to the department to include: customer service, data entry and clerical assistance, and various office duties as requested by Supervisor and/or Manager. As this position is the first point of contact, the ability to manage the nature of the clients and facilitate the handling of them is of the utmost importance.

• Lead by example, by providing superior customer service as well as following and promoting industry best practices and County values and objectives.
• Act in a professional and responsible manner to protect the integrity of employees and the business of the County.
• Receive faxes and distribute appropriately.
• Prioritize daily tasks, assignments and projects to ensure deadlines and assignments are met.
• Display a professional and ethical responsibility to protect privacy, use information appropriately, and maintain the confidentiality and security of all information related to employees, business and residents of Rocky View County.
• Adhere to Health and Safety Legislation and Rocky View safe work policies and procedures at all times, ensuring the protection and safety of self, co-workers, the public and environment.
• Perform other duties and special projects as assigned.

• Possess a pleasant personality with an ability to maintain harmonious relations with employees and external customers.
• Demonstrate time management, organizational and decision making ability.
• Show initiative to assist customers to meet their needs.
• Knowledge of municipal government would be an asset.
• Develop a working knowledge of departmental functions.
• Have good written composition, grammar, spelling, and clarity.
• Possess an ability to follow broad guidelines.
• Possess an ability to maintain confidentiality regarding matters that affect the department and the Municipality as a whole.
• Completion of an applicable post secondary training with emphasis on customer service.
• Demonstrate knowledge and experience of basic computer functions (including MS Office Suite).
• Provide administrative support to the Cemetery Team.
• Data entry to include uploading digital records in Stone Orchard database, updating spreadsheets and various record keeping of a confidential nature.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.