Customer Service Expert

Position: Customer Service Expert at SiteOne Landscape Supply
Become a Customer Service Expert with Site One Landscape Supply, where you will provide unparalleled support to customers in the landscaping sector. Experience a dynamic role that combines service and sales skills.

As a Customer Service Expert, you will facilitate outstanding experiences for both commercial and residential customers by addressing inquiries, prepping orders, and executing effective inventory management. You will play a vital role in the success of Site One, enhancing relationships and driving sales.

Key Responsibilities:

• Exhibit exceptional customer service to all clients

• Assist customers through phone, in-person, and online

• Prepare and pull inventory for customer delivery

• Identify sales growth opportunities with current customers

• Collaborate with branch leadership on new efficiencies

Requirements:

• Minimum 1 year in a related retail or wholesale role

• Excellent customer interaction skills required

• Knowledge of landscape, nursery, or irrigation beneficial

• Ready to learn and adapt to new systems

• Capability to lift a minimum of 50 pounds necessary

Utilize your customer service skills and sales focus to make a difference at Site One Landscape Supply.
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