Customer Service Consultant McDonald Nissan

Elevate customer satisfaction as a Customer Service Consultant at McDonald Nissan, where your role is integral to our dealership's success. You will oversee service flow and enhance the customer service experience.

In this vital role, you will guarantee that each customer interaction is prompt and enjoyable. You’ll be responsible for managing service orders, answering technical inquiries, and ensuring that technicians' time is sold to maximize service efficiency while reinforcing company policies.

Key Responsibilities:

• Manage service orders and oversee Drive Lane operations

• Enhance customer service through concierge support

• Answer vehicle-related questions effectively

• Maintain high levels of Customer Satisfaction scores

• Efficiently allocate tasks among technicians

Requirements:

• Excellent communication skills and a friendly demeanor

• Proven success in sales and service excellence

• Dependable team player with motivation

• Clean driving record and valid driver’s license

• Strong organizational skills and professionalism

Compassionate and effective customer support is key at McDonald Nissan; bring your skills to our service team.
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