Customer Service Consultant McDonald Nissan
Job in
Lethbridge, Alberta, N1J, Canada
Listed on 2026-07-04
Listing for:
McDonald-Nissa
Full Time
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Bilingual, Customer Success Mgr./ CSM
Job Description & How to Apply Below
In this vital role, you will guarantee that each customer interaction is prompt and enjoyable. You’ll be responsible for managing service orders, answering technical inquiries, and ensuring that technicians' time is sold to maximize service efficiency while reinforcing company policies.
Key Responsibilities:
• Manage service orders and oversee Drive Lane operations
• Enhance customer service through concierge support
• Answer vehicle-related questions effectively
• Maintain high levels of Customer Satisfaction scores
• Efficiently allocate tasks among technicians
Requirements:
• Excellent communication skills and a friendly demeanor
• Proven success in sales and service excellence
• Dependable team player with motivation
• Clean driving record and valid driver’s license
• Strong organizational skills and professionalism
Compassionate and effective customer support is key at McDonald Nissan; bring your skills to our service team.
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