Customer-Focused Service Advisor

Elevate your career with New West Truck Centres as a Service Advisor in Lethbridge, Alberta. Bring your strong customer service skills to a supportive team with a compressed work week.

In this full-time role, you will act as the first point of contact for customers while guiding them through the service process. Your day includes managing appointments, balancing customer needs, and providing exceptional support in a fast-paced environment. Strong communication and problem-solving abilities are essential.

Key Responsibilities:

• Welcome customers and inquire about their needs

• Maintain clear communication and follow-up with clients

• Coordinate with technicians and parts teams effectively

• Ensure accuracy in all customer and vehicle information

• Promote additional services to enhance customer experience

Requirements:

• High School Diploma required; post-secondary is an asset

• Proven customer service experience in any industry

• Ability to thrive in a fast-paced environment

• Strong communication skills for client interactions

• Positive mindset with a willingness to learn

Use your customer service expertise to make a difference at New West Truck Centres in Lethbridge.
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