Customer Service Specialist Industries

Position: Customer Service Specialist at Motion Industries
Enhance customer relations with Motion Industries as a Customer Service Representative at the Parts Counter in Lethbridge, AB. Manage orders, respond to inquiries, and maintain inventory efficiently.

This full-time position focuses on accurately fulfilling customer requests and handling incoming calls. You will play a key role in negotiating prices and influencing the gross profit while fostering strong relationships with customers for repeat business. Your excellent communication and organizational skills will be vital in this role.

Key Responsibilities:

• Respond to customer inquiries regarding products and services

• Manage order entry across multiple communication methods

• Negotiate pricing and adjust orders to maximize profit

• Collaborate with Account Representatives for customer satisfaction

• Expedite backorders and manage inventory levels

Requirements:

• High school diploma or GED required

• 0-3 years of related customer service experience

• Strong communication and multi-tasking abilities

• Moderate computer skills for order processing

• Attention to detail and organization skills

Leverage your skills in customer service, order management, and product knowledge with Motion Industries in Lethbridge.
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