Part-Time Customer Service Specialist

Enhance your career in customer service with Ritchie Bros. as a Part-Time Customer Service Specialist. This role centers on outstanding support, inquiry resolution, and payment processing for bidders.

You will play a vital role in managing customer interactions while organizing essential documentation. Your responsibilities will include communicating with different departments and ensuring that all payments are processed smoothly. It's essential to provide superior customer service and maintain a cheerful attitude in fast-paced settings, supporting both team efforts and individual tasks.

Key Responsibilities:

• Organize and maintain proper filing of documents

• Communicate effectively with various teams for documentation

• Process payments accurately for auction winners

• Provide customers with crucial information on services

• Maintain high standards of customer service delivery

Requirements:

• Experience working directly with customers in a service role

• Competent in computer usage and technology adaptation

• Strong keyboard skills for data entry purposes

• Ability to thrive in high-pressure scenarios

• Commitment to teamwork and assisting colleagues

Become a vital part of Ritchie Bros. and deliver exceptional service as a key customer representative.