Wellness Call Volunteer Canadian Red Cross

Position: Wellness Call Volunteer with Canadian Red Cross
Become a Wellness Call Volunteer with the Canadian Red Cross, dedicated to enhancing the lives of clients through phone-based wellness checks. Engage clients in meaningful conversations about their wellbeing and connect them to vital resources.

This volunteer position involves reaching out to HELP clients aged 18 and older, conducting wellness assessments over the phone. Every call offers an opportunity to gather important information while respecting client privacy and enhancing their safety. You'll help ensure that clients receive comprehensive support tailored to their specific needs.

Key Responsibilities:

• Perform wellness checks via phone with clients 18+

• Accurately document client interactions and outcomes

• Provide updates and resources for community support

• Handle referrals into the Friendly Calls program

• Report issues or safety concerns identified during calls

Requirements:

• Must be 18 years or older

• High school diploma preferred with relevant experience

• Advanced English communication skills required

• Strong empathy and customer service abilities

• Organizational skills and teamwork mindset

Contribute significantly to your community's wellbeing as a Wellness Call Volunteer.