Dental Administrator; Coaldale

We know that exceptional patient care goes beyond scheduling appointments and processing paperwork—it’s about creating a welcoming experience, building trust, and ensuring every visit is smooth and stress-free.

We’re looking for a skilled and compassionate Dental Administrator to join our team. Whether you’re early in your career or bring years of experience, you’ll be joining a supportive, professional environment where you can bring your expertise, energy, and empathy to the front desk.

• Job Type: Full-Time
• Schedule:
  
  There will be 2 evening shifts per week (Wednesday and Thursday)

At our clinic, we pride ourselves on having a friendly, highly experienced, and caring dental team that is dedicated to providing exceptional oral health care for our patients and their families. We are committed to creating a pleasant and comfortable environment from the moment you step into our clinic.

• Be the warm, welcoming face of the clinic, ensuring every patient feels valued and cared for
• Manage phone calls, direct inquiries, and efficiently book appointments
• Maintain and organize the patient database with accuracy and confidentiality
• Oversee insurance claims, billing systems, and follow up with insurance companies
• Establish and manage office protocols to keep operations running smoothly
• Coordinate and optimize appointment schedules
• Provide leadership and foster a team culture focused on outstanding client service

• Minimum of 2 years of experience in a dental or medical clinic environment
• Knowledge of dental billing and insurance protocols
• Proficiency ABELDent is an asset
• Strong communication skills – both verbal and written
• Excellent problem-solving abilities and attention to detail
• Friendly, skilled demeanor with a patient-first mindset
• Ability to multi-task and thrive in a dynamic, fast-paced environment

• Dental care
• Extended health care
• On-site parking

Job Types: Full-time, Permanent

Work Location:

In person