Dental Administrator - Ivory Dental

Schedule
Monday - Friday: 7:30am-4:00pm

Your Role

Welcome and assist patients upon arrival, creating a warm and positive first impression

Optimize the daily appointment schedule to ensure full utilization with minimal gaps

Effectively manage the recall system and maintain accurate, up-to-date patient records

Handle incoming patient calls and inquiries, including appointment scheduling, confirmations, changes, and cancellations

Process referral letters and other patient correspondence from providers; organize, manage, and file all patient records and charts

Proactively manage potential cancellations and address objections to encourage patients to keep their appointments

Complete patient billing following treatment, process payments, submit insurance claims, and respond to fee inquiries in a professional and positive manner

About You

Minimum 1 year of Dental Administration experience is required

Experience with dental software programs is required

Clinical background is considered an asset

Candidate eligibility: must be legally authorized to work in Canada. We are committed to building a workforce that reflects the diversity of the communities and patients we serve.

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