Regulated Pharmacy Technician

Responsibilities

Customer Service

• Greet customers promptly and gather prescription information according to Standards
• Perform duties in priority according to Role Assigned Schedule
• Refer to the pharmacist all clinical inquiries
• Accurate dispensing of prescription medications
• Third‑Party adjudication where required and necessary
• Set realistic customer expectations regarding wait times
• Locate and cash out prescriptions and any ancillary items
• Ensure customers requiring counseling are referred to the Pharmacist
• Maintain and control the cash register in the dispensary
• Adhere to all confidentiality and privacy requirements

Administration

• Receive new and repeat prescription orders in accordance with Standard Operating Procedures
• Prepare and submit orders (except controlled drugs and narcotics)
• Adjudicate third‑party billing, online and manage manual Third‑Party Accounts
• Answer telephone calls and refer to a pharmacist when necessary
• Manage incoming faxes according to Pharmacy Standards of Practice
• Accurately file completed documentation as per Pharmacy Standards of Practice

Prescription Workflow

• Assist in prescription preparation to company standards and professional services
• Data entry for new prescriptions and manage refill request processing
• Select medications to fill prescriptions according to Pharmacy Standards of Practice
• Efficiently count or measure, package, and label prescriptions, as per Pharmacy Standards
• Accurately enter and maintain appropriate data within the applicable Pharmacy systems

• Registered with the corresponding provincial licensing college
• Diploma from a Pharmacy Technician College
• Previous Pharmacy Experience preferred
• Effective organizational skills, ability to multitask
• Problem‑solving skills
• Strong attention to detail

Each store has an Associate‑Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy. Take ownership of your work and find more ways to care about your patients, co‑workers, customers and community. Accommodation is available upon request for applicants and colleagues with disabilities.