Patient Care Coordinator at Chinook Respiratory

Transform patient experiences as a Patient Care Coordinator at Chinook Respiratory Care in Lethbridge, AB. You will deliver exceptional service and support, ensuring a smooth care journey for every patient.

In this pivotal front-line role, you'll be the welcoming face for patients, guiding them through their care pathways with professionalism and compassion. You will coordinate appointments, manage referrals, and handle administrative tasks while assisting our clinical team. Your contributions directly affect patient well-being, helping them achieve better sleep health.

Key Responsibilities:

• Welcome patients and assist with their care journey

• Coordinate appointments and manage referrals

• Educate patients about sleep therapy and equipment

• Handle insurance claims and billing processes

• Support sales of therapy products and resupply

Requirements:

• Passion for people and customer service excellence

• Detail-oriented and a quick learner in busy settings

• Previous healthcare or administrative experience

• Comfortable with digital tools and EMR systems

• Multilingual skills are a plus

Bring your customer service skills and commitment to patient care to Chinook Respiratory!
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