Assistant Manager at Mark's

Position: Assistant Manager Role at Mark's
Lead customer service excellence as an Assistant Manager at Mark’s Centre Village in Lethbridge, AB. Enhance team performance, manage operations, and support eCommerce initiatives.

In this full-time opportunity, you will coach your team, ensuring they meet service model expectations while efficiently managing inventory and order fulfillment. Your leadership will be essential in maintaining compliance with operations policies and executing successful store functions. You will also assume a pivotal role during the Store Manager's absence.

Key Responsibilities:

• Coach and develop the retail team for performance excellence

• Oversee B2B operations and ensure timely order management

• Implement and uphold operational procedures and policies

• Manage daily tasks related to cash and inventory handling

• Lead team meetings that drive engagement and training

Requirements:

• 3-5 years of relevant retail experience

• Strong mentoring and communication skills

• Exceptional organizational abilities

• Knowledge of compliance and inventory processes

• Basic computer skills for operations management

Drive customer satisfaction and operational success as part of Mark’s dedicated team in Lethbridge.