Support Services Manager, CSNM

Support Services Manager, CSNM

Location: Lethbridge, Alberta
Salary:$34 to 36 per hour+ comprehensive benefits
Hours: Full-time, 37.5 hours/week

Join a welcoming senior care home in Lethbridge as our Support Services Manager, CSNM. Lead essential non-clinical departments including dietary, housekeeping, laundry, and maintenance to ensure a safe, sanitary, and comfortable environment for residents.

Key Support Service Manager Responsibilities:

• SSM, CSNM overseesaily operations, staff scheduling, and performance management
• Support Services Manager ensures full compliance with food safety, infection control, and sanitation standards
• SSM, CSNM manages budgets encompassing food costs, supplies, and equipment maintenance
• Support Services Manager leads recruitment, training, and performance reviews aligned with labor agreements
• SSM, CSNM works closely with nursing and administration to address resident needs and satisfaction
• Support Services Manager maintains emergency preparedness protocols and building safety

Qualifications:

• Post-secondary education in Food and Nutrition Management, Hospitality, or related field
• Certified Canadian Society of Nutrition Management (CSNM) member
• 2–5 years of supervisory experience, preferably in healthcare or long-term care
• Solid understanding of infection control, OH&S legislation, financial management, and conflict resolution

Lethbridge is an attractive, sunny city in southern Alberta, known for its exceptional affordability, short commutes, and vibrant university-town atmosphere. It offers a balanced, family-friendly lifestyle that combines big-city amenities with a relaxed, close-knit community vibe, making it an excellent alternative to higher-cost metropolitan cities.