Sales Associate

About the Role

We are currently looking for friendly, outgoing, and customer service driven individuals to join our team as Part‑Sales Associates at our Wine & Beyond store in Lethbridge. The primary purpose of this role is to provide exemplary customer service to every person who walks into the store, understand customer needs, and instill a customer mindset within the store. Responsibilities also include stocking and merchandising of the store to ensure it is stocked and ready to serve our customers.

• Customer service driven, friendly, willing to talk to all customers
• Effective verbal communication skills
• Maintain a professional appearance, demeanor, and attitude at all times

• Deliver exemplary customer service
• Greet customers when they enter the store and take them to product when required
• Generate sales by educating, advising, and suggesting products to every customer
• Maintain a high level of service and product knowledge by completing all training within required timeline
• Assist customers from store and/or offer car service when appropriate

• Complete customer transactions on the Point‑of‑Sale (POS) device, including payment
• Ensure all cash handling policies & procedures are adhered to
• Ensure all opening & closing procedures are done correctly (when applicable)
• Complete end of day till reports (when applicable)
• Ensure safe is locked at all times and deposits are secured (when applicable)

• Perform all opening and closing procedures (when applicable)
• Stock shelves and cooler with product
• Participate in merchandising and promotional activities
• Participate in routine store maintenance and cleaning
• Other tasks as assigned

• Ensure that OHS, LP, Pro Serve/Serving It Right and other regulatory requirements and procedures are implemented and adhered to
• Participate in health inspections, audits and required corrective actions
• Maintain First‑Aid, LP and OHS Training
• Maintain Pro Serve/Serving It Right and ensure employees maintain Pro Serve/Serving It Right
• Ensure AGLC/BC LRS and other government guidelines are met
• Adhere to all SNDL Inc. policies, with a focus on Social Responsibility

• Minimum, 1‑year experience in retail environment

• High School Diploma or equivalent
• Pro Serve/Serving It Right Certification
• First‑Aid Certificate is considered an asset
• Training in wine/beer/spirits (preferred, not required)

• Highly self‑motivated
• Customer service driven
• Effective teamwork skills
• Strong sales background
• Strong communication skills (written and verbal)
• Must be able to pass a Background Check
• Must have access to reliable transportation
• Occupational Health and Safety

• Available to work a varied retail schedule, including evening and weekends
• Able to safely lift up to 50 pounds
• Able to stand for an extended period
• Comfortable climbing ladders

• Robbery and shoplifting – psychological stress, violence, and harassment
• Overexertion injuries
• Lifting and Handling Materials
• Slips, trips, and falls
• Knives and broken glass

• Competitive salary and benefits
• Flexible hours
• Employee Discount
• Free Uniforms
• Contests and prizes
• Product Knowledge training
• Hundreds of locations throughout Alberta & British Columbia with a convenient location near you
• Educational reimbursement for industry‑related courses
• Preference to promote individuals from within the organization providing excellent opportunities to advance careers

• SNDL is an equal opportunity employer, committed to building a welcoming, inclusive, diverse and safe workplace where all team members have equal opportunity to succeed.
• We encourage applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.

SNDL is the largest private‑sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. Additionally, the Company operates as a licensed cannabis producer and stands as one of Canada’s premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting‑edge product development, and cost‑effective manufacturing.