Eye Care Consultant

As the face of Specsavers, you have a vital role introducing what we’re all about and that is providing the ultimate in quality and affordable eyecare for everyone. We’re putting our best foot forward with you to deliver the Specsavers memorable care that 41 million customers around the world know and receive when they enter a Specsavers.

You will pleasantly exceed your customers’ expectations through your shining, caring personality as you guide them through our range of stylish frames and support customers who see themselves through contact lenses for the first time.

• Greeting customers at the door as they enter the shop.
• Helping customers select the correct frame for their lenses.
• Measuring the frames and ensure they fit perfectly.
• Ordering prescription glasses and contact lenses in for the customer.
• Making follow up appointments for customers.
• Adjusting the frames when the customer collects their glasses.
• Carrying out pre-screening tests such as retinal imaging and pressure and visual field testing
• Explaining offers and products to customers
• Be an ambassador for the Specsavers brand at all times, while championing the behaviours and values which Specsavers stands for.

• A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience.
• You help us stand out by embracing our unique Specsavers Customer Experience model, which means you prioritize driving long term customer relationships over short term results.
• You have an ability to work well under pressure while also achieve excellent technical standards, creating and celebrating WOW moments and delivering experiences that transcend customers’ expectations.
• You have a friendly and outgoing demeanour, while working with customers to provide knowledgeable eyewear suggestions and styling advice.
• You are reliable and offer flexibility to work retail hours which may include some nights,weekends and holidays.