AE - Brand Ambassador; Sales Associate

Position: AE - Brand Ambassador (Sales Associate)
YOUR ROLE  As a part‑time Brand Ambassador, you bring our brand to life every day. Your goal is to provide everyone who comes into the store with an amazing shopping experience, making their day better than before they arrived. You are the face of our company and proud of it. You love our products and are passionate about building brand loyalty with every guest.

Most of all, you represent our company values and bring your real self to work each day.
Your Responsibilities   Use the AEO Selling Model to engage with every guest to help them find exactly what they are looking for, with a friends‑first mindset.
Educate guests on product details and suggest products that fit their needs.
Introduce the AEO loyalty program and additional brand channels to guests.
Adapt to different zones: sales floor, cash & wrap, fitting room, and stockroom as needed.
Proactively resolve guest concerns while following company policy.
Assist the team, fostering teamwork and a positive work environment.
Act with integrity and adhere to AEO’s policies and procedures.
You'd Be Great For This Role If   You love interacting with people.
You’re energetic and can handle multiple tasks in a fast‑paced environment.
You are available during evenings, weekends, and holidays when guests shop.
You love AE and Aerie products.
You have prior retail experience.
You are at least 16 years of age.
Our Brand Ambassadors Love Aeo Because   They work with real people and feel part of the AEO family.
They receive opportunities for development, new skill learning, and potential for career advancement.
They receive 40% off product year‑round at both AE and Aerie, plus additional seasonal discounts with new floorsets.
They participate in store contests to win free merchandise and exclusive prizes.
About Us  American Eagle is a leading American jeans and apparel brand, the go‑to destination for casual style, embraced by generations of youth since 1977. We are rooted in authenticity, powered by positivity and inspired by our community. Our collections are designed to inspire self‑expression and empower our customers to celebrate their own uniqueness. We have broadened our leadership by producing innovative, sustainable fabrics.
AEO is an Equal Opportunity Employer and is committed to complying with all federal and provincial equal employment opportunity and human rights laws. AEO prohibits discrimination against associates and applicants for employment because of the individual's race, national or ethnic origin, color, religion, age, sex, sexual orientation, marital status, family status, disability, a conviction for which a pardon has been granted or any other ground protected by applicable human rights legislation.

This applies to all AEO activities, including, but not limited to, recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.

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