Associate Manager, Retail

Merchandising
Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.

Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.
At No Frills, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.
Responsibilities  The basic function of the Associate Manager position is to directly manage the productivity of all store staff on behalf of the owner/manager to ensure the store is effectively merchandised to maximize sales/profitability. The Associate Store Manager shares responsibility for labour cost and other key financial measures. The Associate Store Manager assumes overall responsibility for operational effectiveness of the store in absence of the owner/manager.
Promote and ensure a consistently high standard of customer service
Train and motivate staff
Provide a positive working environment, coach, advise and listen to employee problems/issues
Prepare, post and change work schedule to schedule staff appropriately to meet the business needs
Delegate and prioritize workload for staff
Effectively merchandise advertising and promotional programs to maximize Corporate brand advantage
Maintain up to date information about market trends and competitor activities
Coordinate the receiving, handling and storing of product to achieve optimal results
Maintain Category sets, mixing for profit as required
Utilizing shipment reports, exclusivity reports and Head Office flash reports, ensure overall store profitability
Work with Sales representatives to negotiate credits, display merchandising and order levels
Provide accurate, effective purchasing/ordering for store specifically for Cutter/UPP bookings and seasonal bookings
Maintain appropriate inventory levels through effective ordering and rotation
Ensure pricing integrity
Coordination of employee activities on a daily basis; act as a resource for employees; referring complex issues to the Owner; provide input into the performance management process
Any other duties that may be required to ensure courteous friendly service, competitively priced products, and a store that meets and maintains the hygiene standards specified
Qualifications/Experience   Ability to manage people
- ** years of management experience
Ability to work with minimal functional direction
Demonstrated understanding of critical success factors for the nofrills concept as a discount food store focusing on low price image
Demonstrated understanding of an Associate Store Manager's impact on store performance in the areas of:
Customer service
Employee relations
Merchandising
Sales/Profits
Strong communication skills including verbal, written and active listening
Demonstrated Customer focus and commitment to superior customer service
Issue management skills (time management; interpersonal skills; conflict management; information gathering skills; problem solving; team building skills to develop collaborative working relationships)
Open availability and flexibility to work days, nights, weekends, and holidays according to the needs of the business
Strong knowledge of all aspect of the produce area, operations and products

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas.

Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision-making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of…