Front Store Supervisor

Become a Front Store Supervisor at Shoppers Drug Mart and manage the heart of customer service. Lead staff in cash handling and merchandising while maintaining superior customer experiences.

In this vital role, you will supervise all customer service activities, including managing cashiers and merchandising operations. You will train staff to follow procedures and uphold store policies, ensuring a professional and efficient shopping environment.

Your role is crucial in resolving customer issues and promoting high standards of service in the store.

Key Responsibilities:

• Ensure cashiers and merchandising adhere to store policies

• Provide training and guidance to team members

• Oversee cash office inventory and implement loss prevention measures

• Handle customer inquiries and service challenges effectively

• Maintain clean and organized product displays

Requirements:

• Strong planning and decision-making skills

• Excellent organizational and time management abilities

• Familiarity with computer systems and product knowledge

• Experience in customer service sectors

• Ability to ensure compliance with health and safety standards

Bring your expertise in customer service and team leadership to enhance the Shoppers Drug Mart experience.