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Store Manager, 48th Ave
Job in
Taber, Lethbridge, Alberta, Canada
Listed on 2026-10-13
Listing for:
Mark's
Full Time
position Listed on 2026-10-13
Job specializations:
-
Retail
Retail & Store Manager -
Management
Retail & Store Manager
Job Description & How to Apply Below
- Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
- Enforces delivery of our operating model customer service standards.
- Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
- Supports the organization in customer acquisition through the promotion of our customer loyalty and credit card programs.
- Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
- Enforces delivery of our operating model customer service standards.
- Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
- Supports the organization in customer acquisition through the promotion of our customer loyalty and credit card programs.
- Provides leadership to the team, consistently coaches, and follows up to ensure the delivery of the service model standards are provided to each customer.
- Enforces delivery of our operating model customer service standards.
- Provide exceptional omni-channel experience by offering in-store eCommerce sales and fulfilling eCommerce orders within defined service levels.
- Supports the organization in customer acquisition through the promotion of our customer loyalty and credit card programs.
- Demonstrates and follows up on execution of Mark’s visual compliance standards, store maintenance and pricing standards.
- Establishes plan and follows up on execution of weekly price changes, promotional set-ups, and department POP as per workbook resulting in 100% system pricing including weekly pricing sweeps.
- Responsible to deliver annual corporate shrink targets through team education, enforcement of LP and audit standards and rigid inventory control.
- Oversees preparation for annual inventories.
- Follows and ensures compliance of all corporate LP, Cash and Audit, and OH&S policies and procedures.
- Creates and / or monitors the creation of efficient store weekly scheduling for both sales and support functions.
- Provide continuous feedback and coaching to management and team members based on key metrics and observed behaviours through Shift Starters, one on one’s, and performance management coaching programs.
- Create development plans and conducts annual appraisals for management team and direct reports; support and coach to improve any performance gaps and conducts ongoing coaching to improve team.
- Ensure execution of the customer experience and provides resolution for all customer concerns.
- Develops and leads recruiting and hiring strategy for store, maintains a complete team.
- Create succession plans through continuous training and development.
- Acts as a brand ambassador by promoting brands and culture.
- Continually motivates team and performance through recognition programs, store contests, customer compliments, etc.
- Maintain Mark’s performance management expectations including progressive discipline where necessary.
- Follows the disciplinary process consistently and impartially.
- Promotes and maintains a positive and motivating work environment (safe, inclusive, and empowering).
- Proven ability to coach, mentor and develop department team and store team, through setting expectations, communication, coaching, feedback, and ongoing support.
- Proven ability to build and manage a daily, weekly plan for the department and store.
- Exceptional communication skills and organizational skills
- Superior training and mentoring skills
- 3-5 years retail experience required.
- High energy, enthusiasm, and a drive to succeed.
- B…
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