Fitness Program Support Lead

About the YMCA of Lethbridge

The YMCA of Lethbridge is a vital community organization, with a rich history dating back to 1910, and has been a cornerstone of community engagement, child and youth development, and social responsibility. Established on values of honesty, inclusiveness, respect, responsibility, and caring, the YMCA of Lethbridge welcomes individuals of all backgrounds, ages, and beliefs, fostering an inclusive environment where everyone can thrive.

The Association offers a wide range of programs and services designed to promote holistic well‑being, including fitness and recreation facilities, child care services, educational programs, and community outreach initiatives.

At the heart of the YMCA of Lethbridge's mission is a commitment to building a healthier, stronger, and more connected community. Through its various programs and partnerships, the YMCA empowers individuals to reach their full potential, fosters a sense of belonging, and encourages active participation in community life. With dedicated employees, volunteers, and supporters, the YMCA of Lethbridge continues to make a meaningful impact in the lives of thousands of individuals and families, shaping a brighter future for generations to come.

Job Title:

Fitness Program Support Lead

Reports to:

Manager, HSF

Location:

Cor Van Raay YMCA at Cavendish Farms Centre

Job Summary

The Fitness Program Support Lead serves the mission of the YMCA of Lethbridge by supporting internal and external fitness programs.

• HSF Leadership Team
• All Association employees and volunteers
• YMCA of Lethbridge members and patrons

The Fitness Program Support Lead will support the Association as part of the HSF team. The major responsibilities of this position are, but not limited to:

• Exemplify the YMCA of Lethbridge’s Core Values of caring, honesty, inclusiveness, respect, and responsibility.
• Promote a positive, inclusive work environment, responding to general inquiries in a timely manner and in accordance with Association policies and guidelines.
• Be a YMCA ambassador by engaging in and promoting practices and frameworks which ensure diversity, equity, inclusion, and belonging.
• Participate in the YMCA of Lethbridge’s health and safety program including incident management and emergency response when required.
• Assist in emergencies in accordance with YMCA standards and the YMCA Emergency Response Procedures.
• Effectively engage in communication and information exchange with internal and external stakeholders.

• Contribute to the completion of administrative duties within HSF, such as headcounts, check‑ins, and collecting data.
• Instruct and monitor patrons using the fitness centre, drop‑in programs, and paid programs.
• Act as a program support lead for the HSF Team, providing excellent participant experience while leading the response to issues and communicating with the HSF Leadership Team.
• Occasionally carry out tasks requiring a reasonable degree of mental effort and concentration.
• Monitor the general safety in the fitness area.
• Report concerns to a member of the HSF leadership team.
• Model best practices, upholding high standards for excellence in team implementations.
• Ensure all assigned checklists, reports, and forms are completed in a timely manner.
• Complete cleaning tasks, headcounts, and equipment checks in a timely and professional manner.
• Complete daily preventative maintenance checklists.
• Work in usually standardized conditions, under occasional supervision, with choice of action within defined limits to make progress towards assigned objectives.
• Attend all required YMCA trainings and recertifications.

• Model the Association’s dedication to philanthropy.
• Participate in Fund Development Initiatives to further the impact of team efforts.
• Adhere to the team’s annual budget.

• Build positive relationships with members, patrons, employees,…