Team Member, Retail

Overall Job Summary

The Team Member is responsible for interacting with customers and team members, supporting selling initiatives and performing assigned tasks, while delivering a Legendary Customer Experience.

• Maintain regular and predictable attendance.
li>Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
• Deliver on our promise of Legendary Customer Service through GURA:
  • Greet the Customer.
  • Uncover Customer’s Needs & Wants.
  • Recommend Product Solutions.
  • Ask to Add Value & Appreciate the Customer.
• Perform a combination of the following duties during 95 percent of the day:
  • Operate cash register/computer following cash handling procedures.
  • Recovery of merchandise.
  • Participate in mandatory freight process.
  • Complete Plan‑o‑gram procedures.
  • Assemble merchandise.
  • Perform janitorial duties.
  • Execute price changes/markdowns.
  • Operate Forklift (if 18+).
  • Operate Cardboard Baler (if 18+).
  • Assist customers with loading purchases.
  • Ensure the customer has a Legendary shopping experience that differentiates from the competition.
  • Sanitize and maintain poultry holding tanks and care for birds as required.
  • Complete all documentation associated with any of the above job duties.
• Team Members also may be required to perform other duties as assigned.

No experience required. Retail experience and/or farming, ranching, pet/equine, or welding knowledge is strongly preferred. A high school diploma or equivalent is preferred, but not required. Must be able to read, write, and count accurately.

• Farming, ranching, pet/equine, or welding knowledge.
• Ability to read, write, and count accurately.
• Strong communication and problem‑solving skills.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

• Move and transfer merchandise weighing up to 50 pounds.
• Push and pull merchandise up to 2,000 pounds with proper equipment.
• Occasionally lift or reach merchandise overhead.
• Frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
• Move throughout the store for an entire shift.
• Safely access all areas of the store.
• Operate and use all equipment necessary to run a store (forklift, baler, computer, cash register).
• Read, write, and count accurately for documentation.
• Communicate effectively with team members.
• Process information through the point‑of‑sale system.
• Handle contact with birds/poultry.
• Complete all required training, including propane dispensing if applicable (18+ only).

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor.

• Entry level

• Part-time

• Management and Manufacturing

• Retail