Branch Support Officer

Pay and Hours

Pay: £15.10 per hour.

Hours: 48 hours per week, with flexibility required to cover day and night shifts, including some weekends.

From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!

We’re Hiring:
Branch Support Officer

Location:

Fife, UK.

• Due to UK Government security clearance requirements, this role is open to British nationals who are able to achieve Security Check (SC) clearance, or candidates who already hold valid SC clearance.
• Applicants must also hold a full UK driving licence and access to own vehicle.

We welcome applicants from all backgrounds. Already have an SIA licence? Great. If not — Securitas UK will fully support and train you to gain one.

Coming from customer service, hospitality, care, or any people‑focused role? You already have fantastic transferable skills — and we want to hear from you.

Apply today and start a career where your potential is supported from day one.

• Prevent and deter unauthorised access to site. Monitor fire alarms, intruder alarms and CCTV as appropriate.
• Conduct external and internal security patrols as detailed in the Assignment Instructions.
• Provide traffic control and apply parking restrictions as required.
• Carry out routine tests of security equipment where appropriate.
• Manage keys and perform locking and unlocking duties as detailed in the Assignment Instructions.
• Ensure any equipment provided by the customer and Securitas is managed in accordance with procedures detailed in the Assignment Instructions.
• Maintain all logbooks and records as detailed in the Assignment Instructions.
• Issue visitor/contractor passes in accordance with the Assignment Instructions.
• Deal with lost property in accordance with the Assignment Instructions.

• To provide support, guidance and information to all staff, visitors and contractors whilst ensuring safeguarding of the premises.
• Ensure health and safety procedures are followed at all times. Record and report all faults, health and safety hazards and unsafe working practices to supervisor/manager. Report and record all accidents in accordance with the Assignment Instructions.
• Ensure all walkways and emergency escape routes are always kept clear.
• Report any usage of First Aid equipment and shortfalls in the contents of First Aid boxes.
• Notify the Securitas Operations Centre (SOC) in the event of any emergencies and follow the instructions given.
• Investigate the cause of all fire alarm activations.

• Report instances of property at risk of being lost, stolen, damaged and/or vandalised.
• During patrols, switch off unnecessary lights and close windows.

• Operate radios, pagers, clocking equipment and any other physical security equipment used on site.
• Operate customer’s ‘stop and search’ policies when required.
• Carry out initial investigations and report both verbally and in writing on incidents, suspicious activities, objects, and vehicles.

Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.

We’re looking for someone who sees a different world—someone who values teamwork, shows initiative, and wants to grow. Ideally, you’ll have:

• A valid SIA licence/ training provided.
• Full UK driving licence and access to own vehicle.
• Flexibility to work days, nights, and weekends.
• The right to work in the UK, with a 5-year checkable history.
• British nationality and UK residency for the past 5 years.
• Strong communication skills in English—both written and spoken.

We have a promise to our people, a ‘People Promise’ where opportunity, people and purpose play a vital role in our day to day!

Opportunity – We see potential in every person and situation
People – We open our eyes to all that’s good
Purpose – We make your world a safer place

We believe in your future, not just your past. At…