Veterinary Receptionist

Veterinary Receptionist

Levittown Animal Hospital is expanding! With the recent addition of two new veterinarians, we’re hiring a part‑time Customer Service Professional to be the knowledgeable, welcoming face at our front desk. This role goes beyond typical administrative assistant duties—it's about delivering knowledgeable service while confidently communicating in the language of veterinary care. Whether discussing vaccines, explaining procedures, or coordinating appointments, your ability to speak the lingo and anticipate client needs will directly contribute to smoother appointments, stronger client relationships, and better patient outcomes.

Salary: $17.00‑$19.00 per hour, based on skills, experience, and qualifications.

Schedule: Part‑time, averaging 20 hours per week with potential for additional hours.

• Employee pet discount because we know your pets are family, too.
• 401(k) with a generous company match.
• Employee referral bonus – earn $1,000 when you refer a new team member to one of our 180+ partner hospitals across the country.
• Hands‑on training and mentorship to support long‑term growth across a variety of roles within the hospital.
• Annual Uniform Allowance to help you feel comfortable and professional on the job.

• Be the first point of contact: Greet clients and their pets warmly, complete the sign‑in process, verify and confirm appointment details, and ensure clients feel informed and reassured.
• Support clinical flow: Escort clients to exam rooms, assist in relaying key information between clients and clinical staff.
• Manage client communications: Handle incoming calls for appointments, care questions, prescription refills, and more. Make outbound calls for appointment reminders and follow‑up care.
• Operate with accuracy: Process payments, manage invoicing, and schedule future appointments with attention to detail.
• Speak the language: Understand and communicate clearly about common vaccines, lab tests, procedures, pet behavior, and veterinary terminology.
• Create a welcoming space: Help maintain a clean, organized, and client‑ready environment—including occasionally assisting with pet‑related clean‑up to ensure a pleasant experience for all visitors.

• Previous experience in a veterinary setting is a plus, but we’re happy to train the right candidate who is eager to learn.
• Basic knowledge of veterinary terminology and procedures preferred.
• Comfort discussing sensitive topics (e.g., end‑of‑life care, financial discussions) with empathy.
• Ability to maintain a calm, professional, and positive demeanor.

Levittown Animal Hospital has been a trusted part of the Long Island community since 1965. We are a full‑service veterinary clinic, providing comprehensive care from preventive wellness to advanced diagnostics, surgery, and complementary therapies. Our team, led by experienced veterinarians including Co‑Medical Directors Dr. Sue Fischman and Dr. Olivia Drutjons, brings a deep commitment to clinical excellence, compassion, and client education. We operate in a modern, state‑of‑the‑art facility that has earned multiple Best of Long Island honors and leverage cutting‑edge technology to deliver high‑quality veterinary care.

At Levittown, pets are family—and we’re dedicated to helping them live their healthiest, happiest lives.

Seniority level: Entry level

Employment type: Part‑time

Job function: Health Care Provider

Industries: Veterinary Services

Referrals increase your chances of interviewing at Levittown Animal Hospital by 2x