Store Supervisor

Join to apply for the Store Supervisor role at The Honey Baked Ham Company, LLC

After more than 65 years, The Honey Baked Ham Company continues to be a successful, family‑owned business, serving customers at our 425+ retail locations across the United States.
We’re the home of The World's Best Ham and our success is built on our people. As a high‑performance team committed to authenticity and living our Values, we’re looking for a Store Supervisor to join our team! This full‑time, benefits‑eligible role supports all aspects of store operations and ensures customers receive excellent service and quality. Our stores are open Monday through Saturday, 9:30 AM‑6:30 PM, and closed on Sundays.

Bring your restaurant, retail or hotel customer service experience to Honey Baked and grow your career!

• Manage store operations as assigned by Manager and assume full operational control in the absence of Manager.
• Assist in hiring, training and evaluating all associates; ensure expectations for each position are met.
• Effectively work and train all positions in both the front and back of the house.
• Perform various administrative functions (e.g., banking, scheduling, meetings).
• Coach associates using established processes and tools including huddles, observation checklists and Ham evaluations.
• Execute store opening/closing procedures and prepare daily/weekly reports.
• Manage labor and adjust store staffing based on business demands.
• Monitor production and sales efficiencies, including wait times, yields and product quality.
• Ensure proper sanitation procedures are followed (hand dip, hair nets, gloves, aprons) and equipment is used correctly.
• Ensure FIFO rotation of all product in FOH and BOH, including unproduced and produced hams and turkeys.
• Handle complaints with 100% customer satisfaction per company policy.
• Participate in catering and gifting sales and fulfillment for all B2B and catering processes.
• Lead merchandising transition from promotion to promotion and ensure proper holiday and non‑holiday set‑up.

• High school diploma or equivalent.
• Basic computer skills including Microsoft Word, Excel and Outlook.
• 2 years of restaurant or service industry experience; prior supervisory experience is recommended.
• Understanding of a production facility’s operations (equivalent to 1–2 years of experience).
• Valid driver’s license and reliable transportation to assist with catering orders/deliveries.

• Competitive pay.
• Fun and casual environment.
• Flexible hours.
• Opportunity to grow your career with a premier brand.
• Benefits for full‑time Store Supervisors: medical, dental and vision insurance options; life insurance; long‑term and short‑term disability coverage; paid time off; a 401(k); annual bonus opportunities; tuition assistance;
  Employee Assistance Program; associate discounts on products.

Physical dexterity and mobility to perform demands of the job, which may include working with a hot torch. Requires bending, stooping, standing for long periods, twisting and lifting products and supplies, some of which may weigh up to 65 lbs.

We’re proud of our company and to be an equal‑opportunity employer. Applicants for employment are considered without regard to race, sex, color, citizenship, national origin, religion, age, marital status, disability, military/uniformed service, sexual orientation, gender identity or expression or any other protected class under applicable federal, state or local law. The Honey Baked Ham Company LLC is an equal employment opportunity employer.

The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.