Sales and Service Specialist

Join to apply for the Sales and Service Specialist role at Bridgestone Retail Operations, LLC

Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company‑owned stores, including Firestone Complete Auto Care, Tires Plus and Wheel Works locations. With locations across North America and more than $4.5 billion in tire and auto service sales, BSRO is the right place to build a career. Whatever role you fill, when you represent the Bridgestone name, you are a valued teammate and part of our larger mission to Serve Society with Superior Quality.

We start by offering each teammate more than just competitive pay. We provide formal training, performance incentives, paid vacation and holidays, competitive healthcare packages for full‑time and part‑time employees, and a 401k plan to help build toward your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole self to work and know they are supported.

Retail

The retail Sales and Service Technician (SST) is a unique hybrid role for stores and is intended as a key pipeline for future career‑growth within Firestone Complete Auto Care. This role is primarily responsible for serving the customer through assessing needs, recommending appropriate products and/or services, performing entry‑level vehicle services, and ensuring customer satisfaction through thorough and timely completion of services.

Pay Range: $16.28 - $24.36

• Hybrid Role
  • Customer service, sales, customer issue resolution – 75%.
  • Basic vehicle service tasks, oil, tires, fluids – 25%.
  • Store operations, opening/closing, inventory, displays – as needed.
• Growth and career development role
  • May assist Manager or act as Manager‑On‑Duty in certain circumstances or to support development.
  • Learn all aspects of store operations and flex between front/back shop tasks.

• High School Diploma or equivalent.
• Valid automobile driver's license.
• Customer service and career growth mindset.
• Ability to learn and perform basic vehicle service tasks.
• Ability to learn and operate store systems.

• 2 year degree or non‑traditional education through training program completion, certification, or other exhibiting the growth mindset that is needed in this candidate.
• Previous consumer retail sales experience.
• Previous automotive experience a plus.
• Previous management/supervisory experience a plus.

• Medical, Dental and Vision – Starting day 1 for all our teammates
• Paid vacation and holidays
• On‑the‑job training and company‑funded ASE certifications
• Flexible work schedule
• 401(k) match
• On demand pay (daily pay) program available

• Professional Development:
  No matter where you’re at in your career, we’ve got the resources to help you level up.
• Community Involvement:
  We pride ourselves on working with our local communities and giving back where we can.
• Integrity & Teamwork:
  Part of what makes our teams different is our drive to do things right, always, together.

We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.

• A supportive and engaging onboarding experience to ensure a smooth transition into our team.
• The opportunity to develop and grow, through training and regular mentorship.
• Corporate Social Responsibility activities.
• A truly global, dynamic and challenging work environment.
• Agility and work/life effectiveness and your long‑term well‑being.
• A diverse and inclusive team.

If hired, a Form I‑9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

Entry level

Full‑time

Sales and Business Development

Retail

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.