Relationship Banker- Highland Park

Relationship Banker
- Highland Park page is loaded## Relationship Banker
- Highland Park locations:
Levittown, PAposted on:
Posted 30 Days Agojob requisition :
R-100005
*
* Job description:

*** The following is a list of essential functions, which may be subject to change at any time and without advance notice. Management may assign new duties, reassign existing duties, or eliminate a function.
** Attain complete knowledge of products and services, recognize referral opportunities and successfully partner with appropriate business lines including mortgage, wealth, cash management, commercial lending and residential lending
* Perform all teller and platform transactions promptly, efficiently and accurately.
* Deliver and cross-sell banking products in conjunction with customers’ needs through platform interactions and teller line transitions
* Assist in the attainment of branch-specific goals in conjunction with bank initiatives and the strategic plan
* Provide best in class customer service to customers regarding daily transactions, addressing inquiries, problem resolution and customer follow up in accordance with all bank policies and expectations
* Perform outbound sales activities including prospecting and outbound calling to prospective and existing customers, in persona, virtual and via phone.
* Maintain a position of trust and responsibility by keeping all customers’ business confidential in accordance with bank policy
* Operate technology as required
* Consistent utilization of the customer management system to document customer and prospect interactions, send referrals and update campaigns.
** Education and Experience
*** Associate’s or Bachelor’s degree preferred
* Previous banking or relevant work experience preferred
** Skills and Competencies
*** Customer service and sales skills
* Deposit and loan product knowledge
* Ability to handle multiple responsibilities simultaneously
* Balanced decision making keeping both customer and company in mind
* Strong interpersonal and relationship building skills
* Effective selling, cross-selling and referral skills
* Microsoft product proficiency and the ability to use core banking systems
* Participation in community activities as necessary

Penn community Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.locations:
Levittown, PAposted on:
Posted 30 Days Ago
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