Customer Service Representative

We have a great opportunity for a Customer Service Advisor to join our team at our Operation Centre in Bristol, BS10 7SF
. Our Customer Service Advisors are a dedicated team that are crucial to our operation, who promptly respond to high volume inbound and outbound calls from our customers, while maintaining our Service Level Agreements and time frames.

They also assist our members and private traders with sales and return queries and provide administrative duties associated with documentation and compliance.

The salary for this position is £27,668 per annum.

What we need from you Excellent customer service Great, clear communication skills, both written and verbal Strong attention to detail IT literate Adaptable, with the ability to multi-task in a fast-paced environment Able to work as part of a team What we offer you in return… Time For You:
Relax with 23 days of holiday plus bank holidays, and an extra day for a personal special occasion.

Give Back:
Receive a paid day to volunteer for a charity of your choice.

Health & Wellness:
Healthcare Cash Plan, allowing you to claim cash back on a range of healthcare products and services.

Your Future:
Join our contributory workplace pension scheme for financial security.

Investment:
Purchase shares in our global company at a discounted rate.

Fitness & Health:
Save money while commuting with our Cycle to Work Scheme and access fitness videos and gym discounts.

Life Assurance:
Enjoy peace of mind with our life insurance coverage.

Exclusive Discounts:
Access our deals hub for savings on everyday purchases and family activities.

Goal Support:
Use tools like Mortgage Advice, Life Coaching, and our Money Hub to achieve your goals.

Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).