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Customer Service Advisor – Multi-Channel

Job in Peacehaven, Lewes District, East Sussex, RH15 0FH, England, UK
Listing for: THG Ingenuity
Contract position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Bilingual, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 12000 - 18000 GBP Yearly GBP 12000.00 18000.00 YEAR
Job Description & How to Apply Below

THG Ingenuity is seeking a Customer Service Advisor on a 3-6 month contract to be the first point of contact for customers. You will handle inquiries across live chat, phone, email and social media, ensuring high-quality service.

You'll work across departments to resolve issues, improve customer experience, and apply training to deepen product knowledge while maintaining professional, courteous communication.

Are you ready to take on the Customer Service Advisor – Multi-Channel Support (3-6M Contract) role at THG Ingenuity?

Learn more about the Customer Service Advisor – Multi-Channel Support (3-6M Contract) role in the description above.

We appreciate your interest in this position.

Join THG Ingenuity and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the Customer Service Advisor – Multi-Channel Support (3-6M Contract) role at THG Ingenuity, based in Peacehaven, England, United Kingdom.

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