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Senior Complaints Officer Hybrid , Impact for Children

Job in Lewes, Lewes District, East Sussex, RH15 0FH, England, UK
Listing for: East Sussex County Council
Full Time position
Listed on 2026-10-10
Job specializations:
  • Government
  • Customer Service/HelpDesk
Salary/Wage Range or Industry Benchmark: 42000 - 56000 GBP Yearly GBP 42000.00 56000.00 YEAR
Job Description & How to Apply Below
Position: Senior Complaints Officer Hybrid Work, Impact for Children
Location: Lewes

East Sussex County Council’s Customer Relations Team seeks a Senior Complaints Officer to lead on complex complaints, support the Customer Relations Manager, and act as a subject matter expert on Children’s Services complaints.

Based at County Hall, Lewes, the role offers hybrid working and a chance to influence practice, deliver service improvements, and provide guidance to managers and frontline staff.

We are looking to fill the Senior Complaints Officer Hybrid Work, Impact for Children position at East Sussex County Council in Lewes, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 42.000 - 56.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the Senior Complaints Officer Hybrid Work, Impact for Children role in the description above.

Position Requirements
10+ Years work experience
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