Care Team Leader - Nights

Overview

* We are unable to support applicants seeking sponsorship*

At Hengoed Park, our residential care home isn’t just a place to work – it’s a community where residents feel truly at home, and our team feels supported, empowered, and appreciated. We’re looking for a Team Leader who can inspire others, manage with confidence, and still find time for a cuppa and a laugh.

• Leading, motivating, and supporting a team of care staff to deliver high-quality, person-centred care.
• Ensuring care plans are followed and updated, with attention to detail and dignity.
• Being a role model for best practice – professional, compassionate, and a great communicator.
• Working alongside management to maintain CQC standards and improve services.
• Helping to create a warm, welcoming environment where residents feel safe, respected, and happy.

• Experience in a care environment, ideally with supervisory responsibilities.
• NVQ Level 3 in Health & Social Care (or working towards it).
• Strong leadership skills – calm under pressure and confident in decision-making.
• A good sense of humour – we take our care seriously, but don’t take ourselves too seriously - and a smile goes a long way!
• A genuine passion for making a difference in people’s lives.

• Provide leadership and support for care staff and act as a champion for residents’ safety and dignity.
• Maintain skills and knowledge and ensure that care is delivered according to latest guidelines and best practice evidence available.
• Ensure the ongoing safety of residents, staff and visitors through systematic assessment, monitoring and reviewing processes.
• Ensure that clear and accurate records and communication systems relating to clinical and care delivery are maintained and effectively used.
• Act as a role model for good clinical and care governance practice.
• Provide effective leadership and support for the care team.
• Supervise care staff on a day-to-day basis and through formal supervision processes.
• Liaise with GPs and other health professionals to ensure that residents receive the medical and clinical support they require.
• Demand high quality care delivery focused on residents’ individually assessed needs and choices.
• Promote the professional image of the services through excellent communication, appropriate behaviour and professional appearance.
• Support new Team Leaders and care staff in the completion of induction programs, training and competency assessment.
• Undertake training appropriate to the role, as agreed with the Head Of Care and ensure learning is shared and transferred into practice.
• Review the daily delivery of care, including pressure area prevention, nutrition and infection prevention and control procedures. Ensure high standards of care delivery are maintained.
• Be responsible for the safe and appropriate management, administration and recording of medication, including controlled drugs and oxygen, in accordance with our Policies and Procedures (Essential).
• To be responsible for medication ordering (desirable).
• Act at all times within your own skills and competence.
• To attend all statutory and mandatory training as required by the Company in order to fulfil your duties.
• Conduct and document care and risk assessments and develop care plans related to the assessed needs and choices of individual residents.
• Ensure that areas of identified risk are appropriately monitored and outcomes recorded and acted upon, e.g. fluid and nutrition charts, turning regimes, blood glucose monitoring.
• Report all accidents and incidents promptly in accordance with our Policies. Ensure accident/incident reports are written clearly and concisely and that any remedial action or learning is incorporated into care delivery.
• Ensure that residents are encouraged and supported to remain as independent and active as possible.
• Ensure the safety and comfort of all residents, whilst encouraging a happy, homely atmosphere.
• Be knowledgeable about Safeguarding Vulnerable Adults Policies and Procedures and report any untoward events in accordance with our own and Local Authority requirements.
• Ensure that clinical equipment is maintained in a safe, clean and fully…