Head of IT

The Role

We are looking for a Head of IT to take ownership of the technology backbone of Ancient + Brave. As we scale across geographies and channels, our systems, data and infrastructure need to keep pace, and this is the role that makes that happen.

This is a hands‑on, strategically significant role with high visibility. You will be the most senior technology voice in the business, reporting into the Chief Operating and Financial Officer (COFO) and partnering closely with leaders across Finance, Operations, Commercial and People.

You will start with no direct team, leveraging a network of outsourced partners and specialists, and build a small in‑house team over time as scale demands. If you are energised by shaping a tech function from a strong foundation rather than inheriting bloat, you will thrive here.

As an equal‑opportunity employer, we are committed to an inclusive and diverse workplace culture, where we are brave, connected and intentional—and lead with integrity in all we do.

• Own the IT strategy and technology roadmap for Ancient + Brave, translating commercial and operational priorities into a coherent plan for systems, data and infrastructure.
• Lead all aspects of IT infrastructure, including end‑user computing, networking, telephony, and identity and access management, across the UK, US and EU.
• Own data protection and cyber security as a single accountability. Lead our cyber posture, maintain UK and EU GDPR compliance, hold the DPO relationship, and ensure we are demonstrably secure as we scale internationally.
• Maintain and improve our ERP (Priority), partnering with our implementation partner to drive performance and data quality. Lead the strategic review and, when the business is ready, the evaluation and implementation of any future ERP.
• Be architecturally responsible for the full technology stack—setting integration standards, integration patterns, and the data and security perimeters within which our systems (Shopify, Priority, Omnicommerce, marketing platforms, 3PLs, Amazon) operate.
• Lead the build of our data infrastructure, including the data warehouse, pipelines and reporting layer. Partner with Finance, Commercial and Operations to define requirements and ensure the output is trusted, accessible, and used.
• Manage our outsourced technology partners (ERPIQ, High Co, Newmans, Trust Keith and others), holding them to clear SLAs, commercial terms and delivery standards, consolidating where it serves the business.
• Own the IT budget end‑to‑end, providing the COFO with clear forecasts, cost transparency and return on investment, identifying savings as the stack matures.
• Build and lead a small in‑house technology team over time, recruiting where the business case is clear and keeping the function lean, partnering with the People team to develop the right structure as we scale.
• Champion strong governance practices. Maintain the technology risk register, support the Audit Committee on cyber and data, and embed appropriate controls (change management, access reviews, incident reporting) without slowing the business down.
• Partner cross‑functionally with leaders across the business, bringing pragmatic technology thinking to commercial problems and acting as a trusted advisor on system, data and process decisions.
• Reflect and champion Ancient + Brave's B Corp commitments in technology choices, considering sustainability, ethics and supplier alignment in vendor selection and architecture decisions.

• Significant experience in a senior IT or technology leadership role within a high‑growth, multi‑channel business. Consumer, DTC, e‑commerce or FMCG experience is a strong advantage given our systems landscape.
• Genuine breadth across the stack—comfortable across infrastructure, ERP, middleware, data and cyber, with the technical depth to challenge partners and the commercial instinct to know when “good enough” is the right answer.
• Demonstrable ERP experience across multiple geographies: selection, implementation, optimisation or migration. Hands‑on familiarity with Priority, Net Suite, Microsoft Dynamics, SAP Business One or similar.
• A strong track record of building data…