Security Officer Corporate

Security Officer Corporate - Eastleigh
- Chandlers Ford

Shift pattern: 4 on, 4 off days, average 38 hours per week over the year.

Hourly rate: £12.40

• Protect customers' property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes.
• Deliver results that meet and/or exceed the Key Performance Indicators / Service Level Agreement for the customer, providing a service that aids in contract retention.
• Undertake additional training to ensure continuous self‑development.
• Assume various positions within the building, issue passes and keys, monitor CCTV, cover reception, and manage visitors from contractors to business personnel.
• Conduct patrols and provide reports.
• Use MS Office, CCTV and access control systems.

• Ensure compliance with all policies, relevant legal and regulatory requirements directed by the Security Account Manager and in accordance with UK law and guidance bodies.
• Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions.
• Review and familiarize yourself with Assignment Instructions, suggesting amendments to improve service level.
• Hold and wear a front‑line licence in either Security Guarding or Door Supervision at all times.
• Comply with legal obligations and safety requirements, follow instructions and procedures appropriately.
• Work systematically, methodically and orderly.

• Complete all required competency training satisfactorily.
• Undertake additional training directed by the Security Account Manager.
• Use technology to achieve key work objectives and develop professional expertise through continual development.
• Renew licence 16 weeks before expiry.

• Report Health & Safety hazards or potential hazards immediately.
• Stay alert to threats or changes in the work environment, taking appropriate action to reduce disruption, loss or damage.
• Use common sense and initiative, involving others if a situation appears threatening.
• Maintain professional conduct in challenging situations and with demanding customers.
• Complete an accurate, detailed notebook entry promptly after any incident, for use in the Incident Report process.
• Keep to schedules and demonstrate commitment to Mitie and the Client.
• Ensure check calls are made at the allocated time slot as stipulated in the Assignment Instructions.
• Call emergency services and Communication Centre to report all incidents.

• On site free gym.
• Discounts in more than 100 high street shops.
• Staff discount at the UK’s top DIY retailer following a successful probationary period.
• Uniform provided.
• Online GP.
• Cycle to work scheme via Mitie and client.

• Flexible and able to work alone or as part of a team.
• Excellent customer service skills.
• Approachable and adaptable.
• PC literate and able to learn new systems.
• SIA licence essential.
• Own transport preferable due to location of sites.
• Corporate security experienced officer or similar (not essential).