Student Welfare & Security Officer

Position: Student Welfare & Security Officer
Location: East Sussex

Student Welfare & Security Officer

Ad Hoc Campus Opportunities | Higher Education Sector

Location:

BN2 postcode area, South Coast

Pay Rate: £14.44
-15.21 per hour (PAYE)

Contract Type:
Ongoing, Ad Hoc Assignments

Shift Pattern: 12-hour shifts (7am-7pm or 7pm-7am), across any 7 days per week

Start Date:

From November 2026

We're building a small, dedicated pool of reliable and professional individuals to support a busy higher education campus during periods of annual leave, absence and additional operational requirements.

This is not a traditional door supervision role.

We're looking for approachable, customer-focused individuals who can provide reassurance, guidance and support to students, staff and visitors. The successful candidates will play an important role in promoting student well-being, undertaking welfare checks, signposting support services and helping create a safe, secure and welcoming campus environment.

If your experience comes from customer service, housing support, care, student support, hospitality, community engagement, welfare services, education or security with a strong customer-focused approach, we'd love to hear from you.

The Role

You could be working as security across a variety of campus locations including:

General campus
Student accommodation and halls of residence
University libraries
University events and public-facing areas

Typical duties may include:

Providing a visible, professional and approachable presence across campus
Supporting students who may be distressed, vulnerable or require assistance
Conducting welfare checks where there are concerns for student well-being
Signposting students to relevant support services
Assisting visitors, students and parents with queries and guidance
Monitoring buildings and grounds and reporting concerns
Supporting access control and general security procedures
Helping maintain a safe, inclusive and welcoming environment for all campus users

What We're Looking For

We're particularly interested in candidates who are:

Friendly, approachable and genuinely enjoy helping people
Excellent communicators with strong customer service skills
Calm, reassuring and professional under pressure
Comfortable dealing sensitively with welfare and well-being concerns
Reliable, punctual and flexible to work at short notice
Confident working independently and as part of a team
Looking to support students in a positive and caring environment

Essential Requirements

Valid SIA Door Supervisor Licence
Full UK Driving Licence (driving university vans will form a part of this role)
Ability to obtain or hold a Standard DBS Check
Two years' employment references
Right to Work in the UK

Training & Development

Full paid training is provided.

Training may include:

Paid shadow shifts with experienced team members
Online learning programmes
Face-to-face training sessions
Site-specific inductions
Ongoing development across multiple campus environments

All mandatory training and induction time is fully paid.

Successful workers will initially complete a paid 12-hour shadow shift before being signed off for independent working.

Why Apply?

£14.44 per hour PAYE
Paid training and shadowing
Flexible ad hoc assignments
Opportunity to support students and make a genuine difference
Varied work across a dynamic educational environment
Welcoming team culture focused on well-being, support and service

Please Note

This is not a traditional door supervision/security role. Success in this position comes from strong communication skills, empathy, sound judgement and a commitment to supporting students, staff and visitors in a welcoming university environment.

Apply today to join our Student Welfare & Safety Officer talent pool and help support a safe, welcoming and inclusive campus community.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people