Property Management Coordinator II

Berkshire Hathaway Home Services Pen Fed Realty (Pen Fed Realty), a wholly owned subsidiary of Pen Fed Credit Union (Pen Fed), is hiring a Property Management Coordinator II to work onsite at our Lewes, Delaware office. The primary purpose of this job is to perform intermediate-career administrative and bookkeeping functions that support the Property Management Division of Pen Fed Realty. The Property Management Coordinator II will assure a high level of professionalism in all business dealings and provide exceptional customer service to property management Agents, clients, and other stakeholders.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not intended to be an all-inclusive list of job duties and the position will perform other duties as assigned.

• Perform all office opening and closing procedures.
• Answer, screen, and direct incoming property management or sales office phone calls.
• Answer and sort emails and forward pertinent information to the correct person
• Prepare comps, rate sheets, and projections for new owner prospects.
• Ensure the reception area is tidy and presentable, with all necessary material available for use.
• Maintain office security by following safety procedures and controlling access to the office via the reception desk.
• Provide general administrative support to the property management team.
• Responsible for supporting the administration of month-end reconciliations - maintain billing and payment records for each property.
• Coordinate vendor contracts, and schedule maintenance visits as directed.
• Process and maintains leases and lease renewals.
• Responsible for directing all tenant service requests to the appropriate real estate professional.
• Ensure property management files are appropriately stored within the company's proprietary systems.
• Collect and maintain certificates of insurance for vendors relating to service and maintenance contracts (HVAC, plumbing, etc.).

Equivalent combination of education and experience is considered.

• Associate's degree is preferred.
• Minimum of five (5) years of experience in a related field.
• Possess excellent verbal and written communication including organizational skills.
• Must be self-motivated and work well independently.
• Bilingual skills in Spanish and English a plus.
• Proficient in MS Word and Excel.
• Experience using A.I. tools preferred.

This position will not supervise employees.

There are no additional certifications required.

While performing the duties of this job, the employee is regularly exposed to an indoor office setting with moderate noise.

Most roles require working in an office setting with moderate noise and the ability to lift 25 pounds.

Limited travel to various worksites is required.

The anticipated starting hourly range for this role is $17.74 - $ 28.97

This position is eligible for an organizational performance based annual bonus, subject to board discretion and approval.

This position is eligible for an individual performance based annual bonus.

At Pen Fed, we offer a robust benefits package designed to support you both personally and professionally. You'll have access to comprehensive health, dental, and vision plans; paid time off; and family-friendly benefits like paid parental leave, care support, and fitness center access. Financial wellness is encouraged through features like a 401(k) match, employee loan discounts, and fully paid life and disability coverage.

We also support growth via education assistance, community involvement, and volunteer opportunities.

Berkshire Hathaway Home Services Pen Fed Realty, LLC is a full-service real estate company ready to assist our clients with buying, selling and renting a home. The company is a wholly owned subsidiary of Pen Fed Credit Union and is the largest independently-owned brokerage in the Berkshire Hathaway Home Services network, placing us in the top 1% of all real estate brokerages in the country.

With almost 60 offices and nearly 2,000 world-class sales professionals, we offer complete service coverage in Virginia, Maryland, the District of Columbia, Delaware, Pennsylvania, West Virginia, Florida, Tennessee, Kansas and Texas. In addition, we also offer specialized client services which include management of vacation properties and long-term rentals, corporate relocation services and national…