Workforce Development Program Manager - Wilmington DE; DE

Our Mission-Leverage Technology to Advance Social Impact.

We’re a passionate group at Tech Impact. We know nonprofits, technology, and how to work hard for a good cause. We invite you to join a fast-paced, growing team that provides a solid work-life balance, helping our nonprofit clients. Our team of mission-focused tech professionals who are passionate about moving the social sector forward with transformative applications of technology.

Location: Wilmington, Delaware
Position Type: Full-Time, Exempt
Final date to receive applications: October 15, 2026

Tech Impact is seeking a Workforce Development Program Manager to lead and support the workforce development programs serving our Delaware region. This position oversees the regional workforce program team, which provides instruction, career development, and wraparound services to participants in Tech Impact’s workforce development programs.

The Program Manager will play a key role in ensuring high-quality program delivery, supporting staff development, expanding program opportunities, and building strong relationships with internal and external partners.

The Salary Range is - $60,000-$65,000
This is a full-time, exempt position with full benefits and a salary commensurate with experience.

• We pay 87% of associate and dependent medical benefits and cover your out-of-pocket medical expenses.
• Paid Time Off - 15 days accrued in the first year.
• 10 Paid Holidays.
• IRA Matches up to 3% of gross salary.
• Employer-paid life insurance benefit.
• Our organization allows everyone to learn and grow to make a difference.
• Learn More About Tech Impact (Use the "Apply for this Job" box below)..org

• High School Diploma, GED, or Equivalent
• A bachelor’s degree is preferred
• Excellent oral and written communication skills are required.
• Must be willing to maintain a flexible schedule as occasional evening or weekend hours may be required.
• Strong knowledge of Microsoft Office software, specifically Word, Excel, and PowerPoint, and experience with CRM (customer relationship management) databases, and LMS (Learning Management Systems) is preferred
• Experience working with individuals from diverse economic and multicultural communities is preferred.
• A minimum of 1 year experience working in workforce development programs is preferred.
• A minimum of 1 year of outreach and relationship development experience (with clients, volunteers, employers etc.) is preferred.
• A minimum of 1 year experience in supervision is preferred.

• Provide day-to-day oversight of tactical program delivery within the region to ensure operational excellence and alignment with Tech Impact’s mission and standards.
• Oversee the delivery of high-quality regional workforce programs, including applicant recruitment and screening, technical instruction, student support, volunteer coordination, employer engagement, and job placement assistance for graduates.
• Coordinate class schedules, staff meetings, and community-based events in collaboration with team members.
• Monitor program outcomes and support staff in achieving enrollment, retention, and job placement goals.
• Serve as the point of escalation for complex or sensitive program issues requiring management attention.

• Lead, support, and guide a team of 2-6 staff, ensuring engagement, competence, and alignment with organizational goals.
• Ensure that all direct reports are adequately trained to perform their duties and have opportunities for professional development on an annual basis at a minimum.
• Conduct regular performance reviews to assess staff effectiveness, provide constructive feedback, and identify opportunities for…