Council Tax Officer

Location: Catford

Revenue Officer (Council Tax & Recovery)
Lewisham
£25.07 per hour (Umbrella)
Year-long Temporary Contract

Service Care Solutions are delighted to be recruiting for an experienced Revenue Officer to join a local authority based in Lewisham on a 12-month temporary contract.

This is a varied and highly responsible role, ideal for someone with strong knowledge of Council Tax legislation, recovery processes, and court procedures, who is confident dealing with complex cases, enforcement activity, and customer enquiries.

The Role You will administer Council Tax accounts and other revenue streams in line with legislation, maximise collection in accordance with statutory regulations, and represent the Council at Magistrates’, County and High Courts and relevant Tribunals. You will also support the management and monitoring of Enforcement Agents, ensuring effective and compliant debt recovery.

Key Responsibilities
Administer Council Tax and other revenue accounts in line with legislation, financial procedures and recovery timetables

Respond effectively to enquiries by telephone, correspondence, face-to-face and electronic channels

Recover outstanding debts efficiently and lawfully, including processing discounts, exemptions and reliefs

Prepare and present cases at Magistrates’ Court, County Court, High Court and Tribunals

Represent the Council at Liability Order hearings, committal hearings, charging orders and bankruptcy proceedings

Liaise with Enforcement Agents, solicitors, process servers and other collection agents, monitoring performance and reporting concerns

Prepare cases for insolvency, committal, warrants of arrest and statutory demands, maintaining accurate records throughout

Deal with complex queries and complaints, identifying service improvements where appropriate

Submit irrecoverable debt for write-off in line with delegated powers and audit requirements

Maintain accurate systems, records and statistics to meet audit and GDPR requirements

Build effective working relationships with internal departments and external partners to support collection activity

Support team performance through mentoring, quality checks and contribution to process improvements

Requirements
Proven experience working in Council Tax / Revenues within a local authority

Strong working knowledge of Council Tax legislation, recovery methods and court processes

Experience preparing and presenting cases at court or tribunals

Confidence dealing with enforcement agents, insolvency and complex recovery cases

Excellent written and verbal communication skills

Strong attention to detail, administration and case management skills

Ability to manage a high-volume workload in a regulated environment

What’s on Offer
£25.07 per hour (Umbrella)

12-month temporary contract

Opportunity to work in a high-profile Revenues team within a London borough

Supportive team environment with exposure to complex and varied casework

To apply or request further details, please contact:

George Westhead
(url removed)
(phone number removed)