Housing Officer, Social Work

Supported Housing Officer- £28,932.80-£30,090.11
- Lewisham, London

The Role

Do you have experience supporting adults with mental health or housing needs and know how to build trust quickly? Are you calm under pressure, organised with your caseload, and ready to help people move forward with their lives? If so, this Supported Housing Officer role could be exactly what you’re looking for.

You will manage a small caseload of adults living in supported accommodation across Lewisham. You’ll provide practical and emotional support, clear tenancy advice and structured plans that help people regain independence.

Every day is different. One moment you might be welcoming a new resident, the next you could be helping someone set goals, attend appointments, or prepare to move into their own home. You’ll work both independently and as part of a friendly, experienced team.

This is meaningful work where you see real progress and real change.

If you’re ready to step into a position where your work has real purpose, apply today and help us make Lewisham a place people can truly call home.

Closing date:
Monday 16th February 2026.

Key Responsibilities

Manage and key work an allocated group of clients
Complete support plans with clear, achievable goals
Carry out inductions, risk assessments and regular reviews
Offer guidance on benefits, housing and tenancy matters
Keep accurate records using the client database
Conduct property, room and health & safety checks
Respond professionally to incidents or challenging situations
Work with external agencies and colleagues to provide joined-up support
Travel between schemes and provide occasional cover where needed
The Organisation

Quo Vadis Trust (QVT) is a specialist housing charity supporting people with mental health needs across South-East London. We are committed to delivering high-quality housing and support services while creating a workplace where staff feel valued and supported.

QVT has received Great Place to Work accreditation in 2023, and 2024, 2025 and won Best Employer at the Great British Care Awards in 2021. We are a Mindful Employer, Disability Confident, and hold Trusted Charity status at Level 2.

The Benefits

Salary progression after probation.
35 hours per week on a rota.
Supportive team and hands-on management.
Ongoing training and development.
Funded Enhanced DBS.
A role where you make a visible difference every day.

The Person

To succeed as a Supported Housing Officer, you will bring:

Experience in housing, support work or mental health services
Clear communication and strong record keeping
Patience, empathy and resilience
Confidence with lone working
Good IT skills and Microsoft knowledge
Flexibility for rota and occasional unsociable hours
Most importantly, you care about helping people rebuild their lives