Housing Officer, Social Work

Supported Housing Officer

Location:

Lewisham, South East London

Salary: £30,090.11 per annum, rising to £30,992.81 after successful probation

Hours:

Full-time, 35 hours per week, worked on a rota

Do you enjoy helping people build confidence, independence and stability? Are you calm, practical and able to support people through challenging situations while treating everyone with dignity and respect?

The role

Quo Vadis Trust is looking for a Supported Housing Officer to join our team in Lewisham.

We are a specialist housing charity supporting around 200 adults across South East London, including people experiencing mental health challenges, homelessness, complex needs or leaving care.

You will manage your own caseload, building trusted relationships with clients and helping them work towards realistic goals around their wellbeing, housing and independence.

No two days will be exactly the same. You may be welcoming a new client, completing a risk assessment, helping someone understand their benefits, supporting a move-on plan or dealing calmly with a difficult situation.

Key Responsibilities

Manage and provide key-working support to an allocated caseload
Create support plans and SMART goals with clients
Complete inductions, risk assessments and accurate client records
Support clients with housing, welfare benefits and tenancy matters
Encourage independent living, housekeeping and everyday life skills
Carry out room, property and health and safety checks
Respond professionally to incidents, challenging behaviour and safeguarding concerns
Liaise with external agencies and other professionals
Travel between QVT services when required

About Quo Vadis Trust

Quo Vadis Trust is a specialist housing charity supporting adults across South East London who need help with housing, mental health and independent living.

We are proud to hold Great Place To Work status for 2026–2027, recognising our commitment to creating a supportive and positive workplace.

Our values of Dignity, Excellence, Respect, Integrity and Kindness guide everything we do as we help people rebuild their lives.

The person

You will need:

Strong communication and customer service skills
Confidence working independently and as part of a team
Empathy, patience and resilience
Awareness of the challenges faced by people experiencing mental health difficulties
Good IT skills, including Microsoft Office and client databases
The ability to remain professional under pressure
Flexibility to work within a 24/7 rota when required

Experience with in supported housing, mental health, homelessness or similar services would be an advantage.
An Enhanced DBS check is required and will be funded by QVT.

Please note:

This position does not qualify for visa sponsorship.

What’s next?

If you are looking for a meaningful role where you can make a practical difference to people rebuilding their lives, we would love to hear from you