Guest Service Representative

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.

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Hampton Inn Lewiston managed by Northwest X Southern Hospitality (NSH) is currently interviewing people for Guest Service Representative/Front Desk Clerk
. We are uniquely situated in beautiful areas of the Pacific Northwest and Alaska, with award‑winning hotels where hospitality is the true focus of our team. We are passionate, genuine, forward‑thinking and engaging. We take pride in everything we do and try to give back more than we take. Raise up to the challenge, create memories and make connections. Help us make our guests and team member experiences a #BIGDEAL.

If you’re considering a career in hospitality and are interested in an entry‑level position, apply today!

Summary of Position: The primary purpose of this position is to ensure guest satisfaction and revenue optimization through check‑in, check‑out and coordination of hotel services. Respond to guest reservation requests, answer telephones, handle guest compliments or complaints, and take appropriate action. Also handle cash, make change, and balance an assigned house bank.

• High school diploma or equivalent GED; prior hotel and hospitality experience preferred.
• Excellent organizational, communication, and problem‑solving skills.
• Must be able to work evenings 2:30 p‑10:30 p.

We prepare our employees for the future. When you work at one of our properties, you’ll have the opportunity to work your way up the ladder.

Experience what it feels like to be part of an empowered team. Be inspired by those around you to be your best each day.

We are committed to ensuring that our team members experience the reward of hospitality while sustaining a routine that suits their lifestyles.

6 paid holidays after one year of service (upon hire for salaried team members):
New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving Day, Christmas Day.

• Both PTO and sick leave allow team members to balance home life for any reason.
• Paid Time Off (PTO) is available to all team members after one full year of service. Accrual increases with tenure.
• Sick Leave available for team members employed in Oregon or Washington after 90 days.
• Bereavement, Jury/Witness Duty, Community Volunteer Events, Social Event Outings.

Benefits typically begin on the first day of the month following 60 days of full‑time employment. Eligibility criteria and waiting periods are defined by each benefit’s plan documents. Insurance coverage is unavailable to part‑time (less than 30 hours) and seasonal team members (less than six months).

• Medical and Prescription, Vision
• Dental
• Employee Assistance Program
• Hostcare
• 100% Company‑Paid Life Insurance
• 401(k) Retirement Plans With Match
• Leave of Absence

• Team Member Travel Discounts
• Entertainment Industry Discounts
• Snack of the Month
• Monthly Team Member Recognition
• Service Recognition Awards
• Incentive Programs
• Referral Bonuses
• Direct Deposit/Pay Cards
• Earned Wage Access
• Retirement Planning
• Potential for promotional opportunities to other NSH properties including Marriott, Hilton, Hyatt, and IHG brands.

To learn more about our company please visit our website at .

Northwest X Southern Hospitality is an Equal Opportunity Employer, offering employment opportunities to all qualified persons without regard to race, color, national origin, disability, religion, age, sex, veteran status, or other protected classifications.

Salary: $14.00 per hour.

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