Senior Wholesale Propane Sales Representative

CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our employees are in the United States, but today we have employees in 19 countries.

At CHS, we are creating connections to empower agriculture.

Summary

CHS has an exciting opportunity for a Senior Wholesale Propane Sales Representative on the Propane Sales team. You must be detail oriented, have strong analytical & negotiating skills, with excellent communication skills, both verbal and written. Ability to build strong relationships with customers and teammates through collaboration, trust, and respect.

This role supports a territory spanning Washington to Montana, and the successful candidate must reside within the territory.

Responsibilities

• Promote the safe use of propane and be an advocate for our industry leading Safety Reimbursement Program.
• Manage profitable sales and gross margin of CHS Propane Wholesale trade territory.
• Collaborate with supply and trading team to build solutions that are win-win with primary focus on the customer.
• Work effectively with all rail, pipeline, and gas plant stakeholders to execute on obligations specific to the terminal.
• Improve business performance specific to territory by capturing market and industry trends, along with customer feedback.
• Develop territory strategy that supports wholesale and enterprise priorities and timeline. Remain flexible in response to unexpected situations and adjust sales strategy based on market conditions.
• Utilize market intelligence to identify emerging needs and take timely action to do what’s right for the customer and business.
• Demonstrate relationship building skills that effectively engage with others, exhibiting a sincere interest in customers and coworkers.
• Will project an open and authentic demeanor and serve as a role model for others on the team.
• Seek continuous individual growth through feedback from peers and leadership to develop professionally.
• Have the ability to develop a strong internal and external network with a shared interest in propane solutions to provide a superior customer experience.
• Work across business boundaries to develop solutions that will better serve propane, enterprise and ultimately the customer.
• Champion new ideas and optimism at all-times, especially during peak demand periods when solutions may be ambiguous and uncertain.
• Actively participate and present (when requested) market and program updates at association, manager, and other industry events as a professional representative of CHS Propane.
• Support and seek continuous improvement of supply, risk and marketing strategies that capture maximum value.
• Promote the cross-sale of Energy Equipment to our propane marketers.
• Work to grow the share of wallet of current and prospective customers throughout the territory of responsibility by utilizing the segmentation tool by implementing strategy, tactics, and actions.
• Target customer satisfaction index scores that meet or exceed peer average.
• Complete customer Supply Plan and Nominations with the mindset of continuous improvement.
• Embrace technology and the use of metrics (KPI’s) to improve processes and customer experience.
• Prepare timely and thorough daily market updates that provide value for the customers within the territory.
• Sell forward contracts and other risk management programs to meet or exceed monthly and yearly targets.
• Be available to assist teammates of adjacent territories to improve the overall customer satisfaction.
• Attend key customer and industry events that promotes CHS Propane as an…