Senior Services Specialist
Listed on 2026-10-15
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Social Work
Community Support Services, Human Services/ Social Work
Make a difference in the lives of seniors and adults with disabilities as a Senior Services Specialist in Lewiston. In this role, you’ll serve as a trusted resource - helping individuals and families navigate available services and make informed decisions that support independence and well-being.
You’ll respond to calls and inquiries, providing clear, impartial information about community resources and programs. Using established screening tools, you’ll assess eligibility and authorize services such as home-delivered meals, homemaker support, and caregiver respite. You’ll guide individuals through program orientation, connect them with appropriate services, and maintain accurate records of all interactions in a statewide database. Your work will also include maintaining up-to-date resource information, advocating for clients, and supporting outreach efforts to educate the community about available services and protections.
We’re looking for a compassionate, organized professional who thrives in a fast-paced, service-focused environment. You’ll bring strong communication and customer service skills, with the ability to listen, assess needs, and provide thoughtful guidance. A successful candidate will be comfortable managing a high volume of calls, entering and tracking data, and maintaining detailed, accurate documentation. Sound judgment, discretion with confidential information, and the ability to prioritize tasks effectively are essential.
A collaborative approach and genuine commitment to helping others will set you apart.
- Enjoy excellent benefits, including retirement.
- 15 vacation days per year
- 12 sick days per year
- 14 paid holidays
- Tuition assistance
- High school diploma or general education degree (GED) and a minimum of two years full-time equivalent related experience.
- Or equivalent combination of education and experience.
- Starting pay range: $18.00 - $21.00
- Work Site
Location:
Aging and Adult Services, Lewiston Office - Work Schedule:
Typically Mon-Fri 7:30-4:00 - Employment is contingent upon successful completion of background check and proof of degree if required for this position.
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