Area Coordinator

The Bates College Office of Residence Life is seeking an empathetic, engaging, and personable individual to join a team of professional and student staff working to support the campus community. Joining a team of dedicated professionals, this position will work to support students across campus in engaging fully with the opportunities of a residential liberal arts environment. This is a unique opportunity to join a motivated team in delivering support services and enhancing accountability to community standards for all students.

Serving as a member of the on-call Residence Life team, the Area Coordinator position offers the opportunity to build relationships and support students holistically. Supporting students in accountability practices, policy accountability, and connection to necessary support services, the Area Coordinator is deeply embedded in the campus community. Working closely with student residence life staff as supervisor of an area of campus, relationship building is an essential focus of this position.

Fostering the development of student staff through engaged and affirming mentorship and supporting residents in responding to the developmental opportunities of the college environment are areas of focus, in addition to overseeing traditional programming and other residential community building initiatives.

Job Duties:

Core Responsibilities:

• Incorporates the tenets of equity, inclusion, access, and belonging in all areas of work.
• Oversees and is responsible for a cohort of assigned student residences. This includes responsibility for building condition and use, facilities concerns, student staff supervision and development, programming, and resident support.
• Works each week in the assigned residential area, including rounds to check building condition and use, engaging with residents, leading programming, attending programming, and meeting with student staff.
• Supervises, collaborates with, and mentors student staff in assigned student residences, with special attention to professional and personal development. Holds one‑on‑one meetings with student staff and leads student staff team meetings to provide guidance, support staff development, and ensure compliance with the Residential Community Building Model (RCBM).
• Responsible for office assignments and projects (see below), which may change each academic year based on Area Coordinator interests and office needs.
• Develops and implements programming opportunities in collaboration with colleagues to support community building and department initiatives.
• Engages appropriately with private and confidential information and exercises judgment and discretion as required by FERPA and institutional standards.
• Provides context and details about interactions with students to appropriate partners upon request, to assist with establishing and sustaining support for students of concern.
• Mediates student conflicts utilizing student development theory and conflict resolution training to empower students to learn skills for living in a community together through both responsive and proactive means.

On Call Student Support and Live‑in Responsibilities:

• Maintains a high level of visibility within the residential community to build relationships with students by conducting rounds of their area and when on duty, attending programs, and utilizing other engagement opportunities.
• Serves as a first‑tier responder in a two‑tiered on‑call duty rotation for the residential system throughout the calendar year, including summer, academic year break periods, and holidays. This means being accessible by department issued cell phone 24 hours per day and remaining within the required radius of campus during periods of on‑call responsibility.
• Identifies and intervenes in issues within the residential environment utilizing community health frameworks, an equity lens, and de‑escalation techniques.
• Completes appropriate, accurate, and consistent documentation of policy violations and residential conflicts in accordance with departmental risk management practices.
• Coordinates incident and behavioral response in conjunction with campus partners, including those that are highly complex…